Returns & Exchanges

At Indoor Outdoors, we want you to be completely satisfied with your home and garden essentials. If your purchase isn't quite right, we offer a straightforward 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team within 30 days of delivery with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all hardware, instructions, and components are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.