Frequently Asked Questions
Everything you need to know about shopping at Indoor Outdoors
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard delivery usually takes 3-5 business days depending on your location within the country.
Do you offer a warranty on your furniture and decor?
Yes, all Indoor Outdoors products come with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure your home remains beautiful.
What is your return policy if I change my mind?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are your materials sustainably sourced?
Sustainability is at our core. We partner with suppliers who prioritize eco-friendly materials, including FSC-certified wood and recycled textiles, for our indoor and outdoor collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.